Privacy Policy

IT Unlocked LLC
Effective Date: 1 February 2026

IT Unlocked LLC (“IT Unlocked,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information you voluntarily provide, including but not limited to:

Name
Company name
Email address
Phone number
Billing and payment information
Login or account-related information

b. Technical and Usage Information

We may automatically collect certain information when you access our website, including:

IP address
Browser type and version
Operating system
Device identifiers
Pages visited and time spent
Referring URLs

This information is used for analytics, security, and site performance.

c. Client Data

When providing IT services, we may access or process data belonging to our clients (“Client Data”). Client Data remains the property of the client at all times.

2. How We Use Information

We use collected information to:

Provide and manage our services
Communicate with you regarding support, services, or inquiries
Process billing and payments
Improve our website, services, and security
Comply with legal and regulatory obligations

We do not sell personal information.

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Improve website functionality
Analyze traffic and usage trends
Enhance user experience

You may control cookies through your browser settings. Disabling cookies may affect site functionality.

4. How We Share Information

We may share information only as necessary:

With trusted third-party service providers (e.g., hosting, billing, analytics)
To comply with legal obligations or lawful requests
To protect the rights, property, or safety of IT Unlocked LLC, our clients, or others

All third parties are required to protect information consistent with this Privacy Policy.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information. However:

No method of transmission or storage is 100% secure
We cannot guarantee absolute security

Clients are responsible for maintaining appropriate backups and security controls unless explicitly included in a service agreement.

6. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this Policy
Meet legal, contractual, or regulatory requirements

Client Data is retained and disposed of according to the applicable service agreement.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

Access your personal information
Request correction or deletion
Opt out of certain communications

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

IT Unlocked LLC
Email: info@itunlocked.com